Online Store Policy Terms & Conditions
We offer FREE SHIPPING within the Continental United States only.
For international orders, email FOOTLIGHTSHOES@HOTMAIL.COM for details
Please note that not all brands/styles or colors shown on our website are not necessarily available in our NYC Store.
Please feel free to email or call us at our store for availability.
RETURNS/ EXCHANGES/ REFUNDS
We can exchange footwear that are not on sale from our online store within 14 days after you received order.
Be sure to email us before ship to authorize return.
Please return your order in unworn new condition in original shoe box and write a note stating your exchange
ANY KIND OF WOMEN & MEN SOCKS ARE NOT RETURNABLE.
Buyer pays for return label.
Please Note ALL ITEMS/ MERCHANDISE ON SALE are NOT returnable & non refundable.
We will refund only for items that in regular prices in unworn new condition in original shoe box after we receive your returns.
Be allow few days to show on your account. Sat & Sun don't count.
PRIVACY ONLINE SECURITY NOTICE:
We appreciate and value your business rest assure that we do not sell or share your info with any third parties.
Each purchase from our online store is a private matter.
All information collected on our website such as your name, billing & shipping addresses,
phone and email address are kept private so that we can successfully process and ship your order in a timely fashion.
Your privacy is our number one concern, we do no sell or share any of your info as a matter of policy and Appreciation for your business.
WEBSITE & ONLINE SECURITY:
Please note that your credit card is completely safe and secured.
We do our Best to keep your online shopping experience safe. Protecting your information is our highest priority and policy.
We have utilize several safeguards to keep your information completely confidential.
When you proceed to checkout, you must enter your e-mail address and create a password.
Our checkout process employs EV SSL Certificate technology to ensure your safety and security.
Our website uses EV SSL CERTIFICATE to encrypts your order information and sends it to a secure server, making it impossible
for that information to be decoded by a party outside of Footlightshoes.com
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window.
This indicates EV SSL is active.
Online Shopping with Ease
To add an item to your cart, simply click the Add to cart button next to it.
(Items you put in your cart will not be bought by you until you have completed the checkout process.)
To remove an item from your cart, simply click REMOVE next to the item you wish to discard.
To view what is in your cart at any time, click the Shopping Cart link in the page header.
To purchase what you've selected, click on your shopping cart and click Checkout. Follow the simple steps to purchase your items.
Once we have confirmed your order, an account is automatically established for you in Footlightshoes.com
To access your account in the future, click the My Account button in the header of any page and enter the e-mail address and password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on My Account and follow the steps to create a new account.)
Please email us at: FOOTLIGHTSHOES@HOTMAIL.COM or call us at: (212) 755-5752
Thanks for your support small business.