PRIVACY & ONLINE STORE POLICY

Online Privacy, Online Store Policy, Terms & Conditions

SHIPPING POLICY:

Shipping: We offer FREE SHIPPING on all orders over $75.00 within the Continental United States only. All shipping is base on USPS Priority Mail Rate and delivery schedule.

Please note that not all brands/styles or colors shown on our website are not necessarily available in our NYC Store. Please feel free to email or call us at our store for availability.

Please note that certain brands that aren't available on our website can be found in our NYC Store.

SORRY we cannot and do not ship to any P.O. BOXES

RETURNS, REPLACEMENTS, EXCHANGES & REFUNDS:

Exchanges: We honor and respect your wishes and gladly exchange any items you receive from our online store within 14 days of delivery. Please return your order in unworn condition in it's original box and please do enclose a note clearly stating your preference.

Please Note ALL SALE MERCHANDISE are non returnable & non refundable.

Refunds: If you are unsatisfied with your purchase, you may return your purchase in unworn condition in it's original box for a full refund within 14 days of delivery.

PRIVACY & ONLINE SECURITY NOTICE:

We appreciate and value your business rest assure that we do not sell or share your info with any third parties.

Each purchase from our online store is a private matter. All information collected on our website such as your name, billing & shipping addresses, phone and email address is so that we can successfully process and ship your order in a timely fashion. Your privacy is our number one concern, we do no sell or share any of your info as a matter of policy and Appreciation for your business.

WEBSITE & ONLINE SECURITY:

Please note that your credit card is completely safe and secured.

We do our Best to keep your online shopping experience safe. Protecting your information is our highest priority and policy. We have utilize several safeguards to keep your information completely confidential. When you proceed to checkout, you must enter your e-mail address and create a password. Our checkout process employs EV SSL Certificate technology to ensure your safety and security.

Our website uses EV SSL CERTIFICATE to encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of Footlightshoes.com

To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates EV SSL is active.

Online Shopping with Ease

To add an item to your cart, simply click the Add to cart button next to it. (Items you put in your cart will not be bought by you until you have completed the checkout process.)

To remove an item from your cart, simply click REMOVE next to the item you wish to discard.

To view what is in your cart at any time, click the Shopping Cart link in the page header.

To purchase what you've selected, click on your shopping cart and click Checkout. Follow the simple steps to purchase your items.

Once we have confirmed your order, an account is automatically established for you in Footlightshoes.com

To access your account in the future, click the My Account button in the header of any page and enter the e-mail address and password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on My Account and follow the steps to create a new account.)

Please email us at: support@footlightshoes.com or call us at: (212) 755-5752